100% Canadian Owned and Operated

Search our inventory

Privacy policy

Privacy Policy

Last Updated: December 2025

This Privacy Policy explains how Beachcomber Home Leisure (“Beachcomber,” “we,” “our,” or “us”) collects, uses, and protects your personal information. It also outlines the choices and rights you have regarding your information.

This policy applies whenever you interact with us—whether you visit our retail stores in the Okanagan, browse or make purchases through our website, communicate with our customer service team, or engage with our marketing, events, or promotions (collectively, the “Services”).

We may update this Privacy Policy periodically to reflect changes in laws, our business operations, or our data practices. Any revisions will be posted on this page with an updated date. We encourage you to review this policy from time to time to stay informed.


1. Information We Collect

Information You Provide Directly

We collect personal information you voluntarily provide, including:

  • Contact information (name, email, phone number, mailing address)

  • Account login information

  • Billing and payment details

  • Communication history (emails, messages, support requests)

Information Collected Automatically

When you visit our website or interact with our digital Services, we may collect:

  • Device and technical information (IP address, browser type, operating system)

  • Usage data (pages viewed, links clicked, visit duration, referring websites)

  • Approximate location based on IP address

  • Data collected through cookies and tracking tools (see Section 5)

Information From Third Parties

We may receive additional information from:

  • Social media platforms you engage with

  • Advertising and analytics partners

  • Service providers who assist us with transactions, marketing, or customer support

Sensitive Information

We only collect sensitive financial information—such as credit card numbers—when necessary to process purchases or when required by law.


2. How We Use Your Information

We use your personal information to:

  • Process orders, payments, deliveries, and returns

  • Provide, maintain, and improve our Services

  • Communicate with you regarding purchases, support, and inquiries

  • Send newsletters or promotional messages (you may opt out anytime)

  • Deliver personalized or targeted advertisements

  • Analyze trends, website performance, and customer behavior

  • Prevent fraud, address security issues, and enforce policies

  • Meet legal and regulatory obligations


3. Sharing Your Information

We do not sell personal information. However, we may share information with trusted partners in order to operate our business effectively, including:

  • Service providers (payment processors, delivery partners, IT providers)

  • Marketing, analytics, and advertising partners

  • Affiliates under the Beachcomber Home Leisure brand

  • Regulatory or legal authorities, when required

  • Business partners involved in joint promotions or events

  • Parties to a business transaction, such as a merger or acquisition

Certain sharing with advertising partners may be considered “targeted advertising” under some privacy laws. Customers in Canada and the U.S. may have the right to opt out of these practices.


4. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar tools to enhance your experience. These may include:

  • Essential cookies – required for checkout, login, and core site functions.

  • Analytics cookies – measure traffic and user behavior (e.g., Google Analytics).

  • Advertising cookies – help deliver relevant ads and limit repetition (e.g., Meta Pixel).

You may disable cookies through your browser settings. Doing so may impact features such as your shopping cart or personalized content.


5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, including legal, tax, or reporting obligations. Once no longer needed, information is securely deleted or anonymized.


6. Children’s Privacy

Our Services are intended for individuals 18 years and older.
We do not knowingly collect personal information from children under 18. If we discover such data has been provided without parental consent, we will take steps to delete it promptly.
Parents or guardians may contact us to request removal of a child’s information.


7. Social Media Interactions

If you interact with us on platforms such as Facebook, Instagram, or Pinterest, your communications with us— including direct messages—may be handled in accordance with this Privacy Policy as well as the policies of the respective social media platform.


8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of the personal information we hold

  • Correct or update your information

  • Request deletion of your data, subject to legal limitations

  • Opt out of targeted advertising or marketing communications

  • Withdraw consent previously provided

To exercise your rights or submit a privacy request, please contact us at:
info@bhleisure.com

You may also manage cookie settings directly through your browser.


9. Do Not Track & Opt-Out Signals

Some browsers send a “Do Not Track” (DNT) signal. At this time, there is no standard method for responding to DNT or Global Privacy Control (GPC) signals, so our website does not act on them.
You can still manage data preferences through browser settings or by contacting us directly.


10. Updates to This Policy

As we grow and evolve, we may update this Privacy Policy to reflect new practices or services. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.


11. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how we handle personal information, please contact us:

Beachcomber Home Leisure
5309 26 St, V1T 7G4
Vernon, British Columbia
BC, Canada

Email: info@bhleisure.com