Return Policy

In-Stock Merchandise

Your satisfaction is important to us. If an in-stock item isn’t the right fit for your home, please reach out to our Customer Care Team within 7 days of receiving your order to begin the return process.

Returns and exchanges are accepted on approved items that are new, unused, and in resalable condition, accompanied by valid proof of purchase. Items must be returned within 7 days of delivery or pickup.

Please note:

• Shipping charges are non-refundable.

• Customers are responsible for all return shipping/transportation costs.

• Items may also be returned directly to one of our store locations.

• Some products may be subject to a 25% restocking fee, depending on the item and condition upon arrival.

Once your item has been received, please allow 3–5 business days for inspection and processing.

Non-Refundable Items

Special Orders & Custom Items

Custom, made-to-order, and special-order products are crafted specifically for you and are non-returnable and non-exchangeable.

If you wish to inquire about a return, our Customer Care Team will review your request on a case-by-case basis.
When a return is approved, a 25% restocking fee will be deducted from the refund amount.

Start a Return

To begin a return or ask questions about eligibility, please contact our Customer Care Team and we will guide you through the next steps.

info@bhleisure.com